We ship to the USA only, free on every order. Orders are processed in 1–3 business days and delivered in 7–14 business days. You'll get a tracking number by email as soon as your order ships.

Not yet — we currently ship to all 50 US states and Washington, DC only.

As soon as your order ships, we email you a tracking number and link. Can't find it? Check your spam folder or email support@gripvy.com with your order number.

Yes, within 12 hours of placing it, as long as it hasn't shipped yet. Email support@gripvy.com with your order number and what you'd like to change.

You can return unused items in their original packaging within 30 days of delivery. Email support@gripvy.com to start a return. Return shipping is paid by the customer, unless the item arrived damaged, defective or wrong — then it's on us.

Return shipping is paid by the customer. If your item arrived damaged, defective or wrong, we cover it — and in most cases you won't need to send it back at all.

Sorry about that! Email support@gripvy.com within 7 days of delivery with your order number and a photo of the item. We'll send a free replacement or a full refund.

Please check around your door, mailbox and with neighbors, and wait one more business day — carriers sometimes mark packages early. Still missing? Email us within 7 days of the delivery date and we'll open a claim with the carrier and help make it right.

Email support@gripvy.com or use our contact form. We usually reply within 24 hours on business days.